Privacy Policy – Biodyne South Africa

Effective Date: 1 July 2021

1. Introduction

Biodyne South Africa (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act (POPIA), 4 of 2013.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website www.biodyne.co.za (“Site”).

2. Information We Collect

We may collect the following types of personal information:
– Full name
– Email address
– Contact number
– Company name
– Physical address (if voluntarily provided)
– IP address and browsing behaviour
– Any other information you voluntarily share with us via contact forms, email, or other communication channels

3. How We Collect Your Information

We collect personal information in the following ways:
– Directly from you, when you complete our contact forms, email us, or interact with us
– Automatically through your use of our website (e.g., via cookies and analytics tools)

4. Purpose of Collection

We use your personal information for the following purposes:
– To respond to enquiries or requests
– To process and deliver our products and services
– To send you marketing material (only if you’ve opted in)
– To analyse and improve our website and services
– To comply with legal or regulatory obligations

5. Legal Grounds for Processing

We process your personal information based on:
– Your consent
– Performance of a contract
– Legal obligations
– Our legitimate business interests

6. Sharing of Personal Information

We may share your information with:
– Service providers assisting in website hosting, IT support, or marketing (under confidentiality agreements)
– Legal or regulatory authorities when required to do so by law

We do not sell or rent your personal data.

7. Cross-border Transfers

If personal information is transferred outside South Africa, we will ensure that appropriate safeguards are in place as required by POPIA.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

9. Your Rights Under POPIA

You have the right to:
– Request access to the personal information we hold about you
– Request correction, deletion, or restriction of your data
– Object to certain forms of processing
– Lodge a complaint with the Information Regulator

You can exercise these rights by contacting us at:
📧 info@biodyne.co.za
📍 2 Henry Vos Close, ASLA Park, Cape Town, 7139, South Africa

10. Security Safeguards

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

11. Cookies

Our website uses cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.

12. Third-party Links

This website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Updates to This Policy

We may amend this policy from time to time. Changes will be posted on our website and will take effect immediately upon publication.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Biodyne South Africa
📧 info@biodyne.co.za
📍 2 Henry Vos Close, ASLA Park, Cape Town, 7139, South Africa